Live / Mobile
77jata handles your information with a clear purpose — to keep your account working, your transactions recorded and your support requests answered. This policy sets out exactly what data we collect, how we use it and what choices you have, with access subject to your local law and eligible regions.
When you open an account on 77jata, we collect the information you provide directly — your registration details, contact address and the transaction data generated when you use Nagad, Upay or Bank Transfer to fund or withdraw from your wallet. We also collect device and session data automatically: your browser type, IP address, pages visited and session duration. This helps us keep the account area functioning correctly and lets our support team identify your account when you raise a question. We do not sell, rent or trade your personal data to unrelated third parties. Where we share data with payment processors — such as the rails that handle Nagad transfers or Bank Transfer instructions — those processors receive only what is needed to complete the transaction. Data handling by those processors is governed by their own policies, which sit outside the scope of this document. Any changes we make to this policy will be published here before they take effect, so you can review the updated version. Access to the platform and the protections described here depend on applicable local law and the eligible regions we serve.
This policy covers the data we hold about you as an account holder on 77jata. Understanding its boundaries helps you know which questions to direct to us and which to raise elsewhere. The four areas below draw that line clearly.
This policy fully covers the data collected when you create or update your account — name, contact details, login credentials and the verification steps shown in your account area. These records are held by us and you can request a review at any time through our published support route.
Deposits and withdrawals processed through Nagad, Upay or Bank Transfer generate transaction records that this policy covers. We store those records to support account queries and to maintain an accurate transaction history visible in your signed-in account area.
Session data linked to your account — which game categories you open, how long you stay in the lobby — falls inside this policy as account-level behavioural data. We use it to maintain account integrity, not to profile you for third-party advertising purposes.
Payment processors, game content studios and any external links on our pages operate under their own policies. Once data passes to a third-party processor to complete a Nagad or Bank Transfer instruction, that processor's privacy terms govern it. We cannot control or be held responsible for external data practices.
You have real, usable choices over the data we hold about you. Reviewing your account details is straightforward — sign in and open the account settings page, where your registered name, contact address and transaction history are displayed. If something is incorrect, you can update it directly in those fields or contact our support team to request a correction on your behalf. For questions about what specific data we hold, you can write to us through the contact route published in the Support section of this page. We will respond based on what your account records show, without requiring you to repeat information we already have. If you want to close your account, the process and its effect on your stored data are explained in the account closure steps shown when you initiate the request. Data retention after closure follows the period required for transaction record-keeping under the terms you agreed to at registration. All of these steps depend on your local law and the eligible regions we operate in.
Sign in and open the account settings page to see your registered details, transaction history and contact information held by us. No extra request is needed — the data is visible in your account area as soon as you are authenticated.
If a name, contact address or other detail is wrong, update it in the relevant field inside account settings. For corrections that cannot be made directly in the interface, contact our support team with the specific detail you need changed.
For questions about what we hold beyond what the account area shows, use the published email or live chat route in the Support section below. Identify your account clearly so we can locate the right records and respond accurately.
The closure request and its effect on stored data — including how long transaction records are retained afterwards — are explained in the steps shown when you initiate the process from the account area. Read those instructions before confirming.
If you have a question about this privacy policy that is not answered here, use one of the contact routes below. We respond based on the information visible on our published support pages — we do not make commitments to response windows that are not stated there.
Open the live chat widget from any page inside the 77jata site. Identify your account when you start the conversation so the support agent can locate your records without asking for repeated details.
Send your privacy or data question to the support email address published on the Contact page of the site. Include your registered account name and a clear description of the data or correction you are asking about.
The Help Centre linked in the footer contains written answers to common account and data questions. Check there first — many data access and correction steps are documented with the exact fields and paths to follow inside your account.
We protect account data through the technical and process controls described below. These are not marketing claims — they reflect how the platform is configured and what we ask you to do to keep your account secure.
We use cookies to keep you signed in, remember your language preference and measure which sections of the site you visit. You can adjust cookie preferences in your browser settings. Disabling certain cookies may affect how the account area and lobby function on your device.
Access to your account is protected by the login credentials you set at registration. Keep your password private and do not share it. If you believe your account has been accessed without your knowledge, contact our support team immediately using the live chat or email routes published on the site.
We retain your transaction records — including Nagad, Upay and Bank Transfer activity — for the period required by the terms you accepted at registration. Account data is not kept indefinitely after closure; the retention period is stated in the closure confirmation shown in your account area.
When we update this privacy policy, the revised version is published at this URL before it takes effect. We do not send individual notifications for every update, so checking this page periodically is the most reliable way to stay current with how we handle your data.
The answers below cover the data and privacy questions that come up most often. If your question is not here, use the support contact routes in the section above.
We collect the details you enter at registration — your name, contact address and login credentials — plus device and session data generated automatically when you use the site. Transaction data from Nagad, Upay or Bank Transfer activity is also recorded and linked to your account.
We share data only where it is necessary — with payment processors handling Nagad, Upay or Bank Transfer instructions, and with game content studios to the extent needed to run your session. We do not sell or trade your personal information to unrelated third parties for marketing purposes.
Sign in and open account settings — your registered details and transaction history are displayed there. For a broader view of what we hold beyond the account area, send your request to our published support email and include your registered account name so we can locate the right records.
Yes. Open account settings while signed in and update the relevant field directly. If the field cannot be edited in the interface — some details require manual review — contact the support team via live chat or email with the specific correction you need, and they will handle it from the account records.
Transaction records — including Nagad, Upay and Bank Transfer history — are retained for the period stated in the terms you accepted at registration. The closure confirmation screen in your account area shows the applicable retention period before you finalise the request.
This policy applies to all account holders on 77jata. Whether you can access the platform and the protections it describes depends on your local law and the eligible regions we serve. If you are unsure about access in your location, check the eligibility information published in the account area or contact support.