Live / Mobile
Your 77jata account connects directly to Nagad, Upay and Bank Transfer so you can move funds without switching between separate apps. Everything from adding balance to checking a transaction record sits inside the same account area, available on any mobile browser.
When you want to add funds, open the deposit counter inside your account. We support Nagad, Upay and Bank Transfer as the configured rails for Bangladesh. Choose the method that matches your wallet, enter the amount shown within the field limits on screen, and confirm. The system will display a reference number once you submit — keep that handy until your balance updates. If you are using Nagad or Upay, the transaction follows the standard mobile wallet flow you already know.
Log in and navigate to the banking section of your account. Select the deposit option to open the payment counter.
Pick the method that matches your wallet or bank. Each option shows the exact details or fields you need to complete on that screen.
Type the amount within the range shown on screen. Review the details, then confirm. A reference number appears once your request is submitted.
Once the matching transaction is recognised, your account balance updates. Check the account history tab to see the status change from pending to confirmed.
Withdrawals follow a straightforward path from your account balance back to your wallet or bank account. Head to the withdrawal section, choose your payout method from Nagad, Upay or Bank Transfer, and enter the amount you want to move. The amount must fall within the limits shown on that screen — those limits are set per method and are visible before you confirm. You will be asked to verify your identity in line with whatever fields your account currently requires; follow the on-screen instructions exactly as displayed.
From your account area, select the withdrawal option. Check that your account details are up to date before you proceed.
Choose Nagad, Upay or Bank Transfer. The on-screen form will display the fields specific to that method, including any visible limits.
Type the withdrawal amount and complete any verification steps your account currently requires, following each field shown on screen.
After confirmation, note the reference number displayed. This is your matching point if you need to raise a query through the support channel.
When your account reaches certain activity thresholds or when you request a withdrawal above a particular level, the platform may prompt you to complete additional account checks. The exact fields and document types that apply to your account are shown inside the account verification section — we do not publish a fixed universal document list because requirements can vary by account status and region. Open the verification area when prompted and follow only the steps and fields displayed there.
Open the account verification area when the platform prompts you. The required fields are listed there based on your current account status.
Submit only what the form requests. Wallet identifiers should match the Nagad, Upay or Bank Transfer number linked to your account.
After submitting, the status indicator in your account area shows whether verification is pending, in review or complete. Check there first before taking further action.
If your verification status does not move within the window shown on screen, contact the published support channel with your account reference rather than resubmitting documents.
The banking section of your account lists the payment rails configured for Bangladesh. Each method is accessible from the deposit and withdrawal counter directly — no separate registration is needed beyond what your account already holds. The three routes below cover the main ways you can move funds into or out of your balance.
Transfer directly from your Nagad mobile wallet. Select Nagad in the deposit or withdrawal counter and follow the wallet steps shown on screen.
Use your Upay wallet balance to fund your account or receive a payout. The Upay option appears in both the deposit and withdrawal sections.
Move funds between your bank account and your 77jata balance. Bank Transfer details and limits are shown in full inside the payment counter.
Every deposit and withdrawal you make generates a reference entry in your account transaction history. If a figure in your Nagad, Upay or Bank Transfer statement does not immediately match what you see in your account, there are four things to cross-check before raising a query. The account history tab shows status labels — pending, confirmed or declined — that correspond to where the transaction sits in the process.
Every transaction produces a reference number on both your wallet side and your account side. Compare these two numbers first when checking whether a deposit or withdrawal has been matched correctly.
The account history tab uses three labels: pending means the transaction is in progress, confirmed means it has been matched and applied, and declined means it was not processed. Check the label before assuming an error.
Open the transaction history section of your account to see a timestamped list of all activity. Filter by deposit or withdrawal to isolate the record you are checking against your Nagad, Upay or bank statement.
Hold onto wallet receipts, bank confirmation messages and the reference numbers shown on screen at submission. These are the exact details the support team will ask for if a discrepancy needs to be resolved.
When you handle funds through your account, a few straightforward checks keep your balance and wallet details secure. Start with the basics each session — confirming the domain, using only wallets registered in your own name, and following the verification steps the platform actually shows rather than anything requested outside the official account area. The published support route is the right channel for anything that does not look correct inside your account; do not share account or wallet details with anyone outside that channel.
Before entering your login or payment details, confirm you are on 77jata. Bookmark the address after your first visit so you always reach the correct account area without searching.
Use only Nagad, Upay or Bank Transfer accounts registered in your own name. The platform matches wallet identifiers to your account; mismatched ownership can delay or pause transaction processing.
Complete only the verification steps shown inside your 77jata account area. Do not submit documents or details through any channel that is not the official account verification section.
If something looks wrong with a transaction or your account status, use the support route published on this site. That channel has access to your account records and is the only route for resolving payment queries.
The questions below cover what we hear most from members working through deposits, withdrawals and account checks. If your situation is not covered here, the support channel is the right next step.
Your account supports Nagad, Upay and Bank Transfer for deposits. Each option is listed inside the deposit counter with its own set of fields and on-screen limits. Choose the method that matches your current wallet or bank account setup.
The minimum for each method is displayed on screen when you select that option inside the deposit counter. We do not publish a fixed universal amount here because limits can vary by payment method and account status.
Open the withdrawal section of your account, select Nagad or Upay, enter the amount within the on-screen limit, and complete any verification fields shown. Save the reference number displayed after confirmation for your records.
Check the status label in your account transaction history first. Pending means the transaction is in progress and being matched. If the label does not change within the timeframe shown on screen, contact support with your reference number.
The exact fields and document types are shown inside your account verification section when you are prompted. Requirements vary by account status, so follow only what the on-screen form requests rather than a fixed external list.
First check the status label in your account history — confirmed means it has been processed on our side. If the status shows confirmed but your wallet has not received the funds, contact the published support channel with your reference number and wallet identifier.